Due to the bank holiday, please plan for additional payroll processing time to avoid any delays in payment.
If you have questions, please reach out to us at support@wrapbook.com.
We know that you might not always know exactly where you'll be shooting when starting a project. That's why we've updated our work location requirements. Now, when you create a project or add a new work location mid-project, you only need to enter a city, state, and zip code into Wrapbook. This eliminates the need for an exact address, making it easier to get started when details are still being finalized.
Please note, exact addresses are still required for tax reporting purposes in Indiana, Kentucky, Ohio, and Pennsylvania.
Questions? We’re here to help. Reach out to support@wrapbook.com.
You'll notice a change when you log into Wrapbook this week! We've updated the All Projects Dashboard so that when you log in, you can more easily find the projects you're looking for with search, filter, and sort tools.
For more details, visit our Help Center article here.
We've made it easier for you to access information about submitting workers' comp claims. After your workers' comp is approved, use the new How to a claim button found in Project settings next to Workers' compensation to access instructions for submitting a claim.
Questions? We’re here to help. Reach out to support@wrapbook.com.
Ever have trouble finding how to get in touch with Customer Support at Wrapbook? Click your name from the bottom left hand side of the screen to access our contact information and Help Center through the new Help & support link.
Questions? We’re here to help. Reach out to support@wrapbook.com.
Wrapbook will be unavailable during the following times for scheduled maintenance:
Saturday, July 13th from 11:00 - 11:59PM PST
During this time, you will be unable to access your account or process payroll. Please plan accordingly.
If you have any questions please reach out to us at support@wrapbook.com.
Reversal requests for payments dated March 1 - June 30th must be submitted by 5pm.
Banks will be closed in observance of Independence Day. Please plan to process payroll at least one day earlier than usual to avoid any delays in payment.
If you have any questions, please reach out to us at support@wrapbook.com.
Remote workers can now enter their personal work locations when onboarding to a project. When inviting a remote worker, assign them the new 'Work from Home (WFH)' option, and they'll be prompted to input their work location themselves. This eliminates the need to manually enter each remote worker's home address in a project's settings, simplifying the management of work locations.
This setting can be turned off in project settings by going to Project settings > Manage next to Location and toggling between Yes and No under Are you allowing workers to work form home (WFH) on this project?
Questions? We’re here to help. Reach out to us at support@wrapbook.com.
Due to the bank holiday, please plan to process payroll at least one day earlier than usual to avoid any delays in payment.
If you have any questions, please reach out to us at support@wrapbook.com.
Adding a new work location mid-project? Now when you assign workers to a new work location, they won't face the inconvenience of being off-boarded from the project.
Instead, workers will see a notification on their timecard informing them about the new work location and required startwork to complete. They can continue to submit timecards and expenses for locations they're already fully onboarded to and will have minimal disruptions to their experience as they get set up in the new location.
Questions? We’re here to help. Reach out to us at support@wrapbook.com.